We bought a used Toyota Sienna thru Mungenast and couldn't be happier with our experience there. Jason Sherrill was our salesperson and I highly recommend him. He was super easy to deal with as was everyone else at the dealership. No pressure at all to purchase from them at all. While we did not finance thru them, we did deal with the finance manager to sign our final paperwork. I don't remember his name but he was very friendly and didn't try to sell us anything. Aside from our test drive, it only took about 20 minutes to sign our paperwork ...
I had a great experience with the team at Alton Toyota recently when purchasing my certififed pre-owned C-HR. I worked with Jared in Sales who was patient and accomodating with all of my questions and requests, with Matthew in the Finance dept. who made my experience with the transaction itself very smooth and efficient, and then Joshua in Service who worked to get me in at the end of the day when I was running late for my appt. Even Dave in Sales filled in for Jared when he was out and was helpful with my post-sales questions.I love ...
The staff and service department are great they work well with the customers they’re courteous and knowledgeable
I took my car for a 30K mile service. We just moved to Alton from Texas. My wife and I were somehow disappointed about the quality of "client service" here in general. We were missing how wonderful is the client service in Texas. But, after this first experience, I can just say that it exceeded my expectations. I don't miss Texas anymore for car service! Joshua was exceptionally professional and very attentive. He timely explained all the process and the services they were about to perform. I didn't expected them to wash the car! Highly recommended!
I purchased my first Toyota yesterday. It was a great experience. Scott was the salesperson that helped me. He was very helpful. He explained everything on the car and showed me how to work all the fancy things on my new car. I felt like I got a really good deal on a beautiful, new car.
Helped a friend purchase a used truck here. Good experience overall, I recommend them.
I've been having my camry hybrid serviced here since 2016 and I'm always impressed with the service. The work requested is always done well. On most services, prices are competitive and they offer frequent coupons. Staff are friendly and I have been offered loaner vehicles if the work is expected to take a long time. Everyone is respectful and the waiting area is clean and big enough to allow for social distancing.In summary, I'm a satisfied customer and will continue to use and recommend the service department at Mungenast Toyota.
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