Jared was a great car salesman. He was timely, kept me informed, and always available for any questions I had. He is so dedicated to his job that he would even respond on his days off. I almost had to go to another dealership in order to get the vehicle I wanted (chip shortage issues for everyone) but he came through for me and got the sale. Erica was very friendly and quick to respond. She called when she said she would. Very prompt. Lastly the car transporters. (Dave and John I think?). They were so personable and down to ...

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I'm 60 years old, and I buy a new or slightly used vehicle every two or three years, and I have to say that this was an,"Exceptional car buying experience". I live in a south western suburb of Chicago, where there are Toyota dealers about every 10 miles, yet Alton Toyota was the only car dealer that was willing to sell me a brand new 2022 vehicle at MSRP without adding an additional premium or charging me and exorberant dealer doc fee. Even before I set foot in the dealership, contacting them via internet and over the phone, they ...

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We had made reservations months in advance, to rent a vehicle for our family vacation with one of the Nationally recognized car rental companies, only to be told despite our reservations they didn’t have a vehicle for us. I was unaware Mungenast offered rental service. I called the Alton location and spoke with Julie, she came to our rescue, on extremely short notice got us the perfect vehicle for our family, beyond affordable price and clean as a pin! Mungenast you have my lifelong business!!

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My wife and I were very pleased after purchasing our used 2015 Subaru Forester from your dealership in September of 2020. We started shopping for a used Subaru back in July and spent hours upon hours looking at online listing sites and visiting several dealerships. Without a doubt, our experience at Alton Toyota was the best experience we've had since we began our search. Not only did you have the car I wanted, but your staff was genuinely friendly and provided a refreshing balance between being attentive and giving us space to make decisions. I applaud the ownership and management for ...

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I went to Mungenast to see if Financing a new car would be possible. I had been to many other dealerships over the past several months and had bait n switch tactics pulled on me. I spoke to the Sales Manager Erica first, she took some preliminary info and told me the numbers would work if we could get a certain finance rate. I came in a couple weeks later and ended up speaking with their Finance Manager Kevin. It took him only a few minutes to run the numbers and tell me if it was possible before running my ...